In Which of the Following Ways Does Service Design Generally Differs From Product Design?

The design process for services and products involves different approaches, objectives, and outcomes. Service design is a relatively new concept that has become increasingly popular in recent years, with the rise of digital services and new technologies.

Product design, on the other hand, has been around for centuries and involves creating physical objects. Despite their differences, both involve the same basic concepts of human-centered design – creating something that people will find useful and usable.

The primary difference between service design and product design lies in their Target audience. Product design is typically focused on manufacturing a physical object that will be used by a specific group of people.

Service design is more focused on creating an experience that meets the needs of a larger variety of customers or users. This means service designers must consider more than just tangible features; they must also consider intangible elements such as branding, customer service, interaction, and usability.

A second major difference between service design and product design lies in their scope. Product designers are generally focused on creating a single item or set of items that are meant to last for years or even decades.

Service designers are often tasked with designing experiences that span multiple touchpoints and channels across different platforms over time. This requires them to think beyond just how one product will work; they must also consider how all of the pieces fit together to create a cohesive experience.

Finally, service designers must take into account the context in which their designs will be used. This includes understanding the customer’s environment (e.g., physical location or digital platform) as well as their specific needs at any given moment. Product designers may not have to take these factors into consideration since they are typically designing for a single user at any given time.

In conclusion, service design generally differs from product design in three main ways: its Target audience, its scope, and its contextual considerations. While both involve similar concepts of human-centered design, service designers must take into account more diverse customer needs as well as multiple touchpoints across various platforms over time when approaching projects.