What Is the Difference Between Product and Service Design?

Product design is the process of creating a physical or digital product to meet a specific need and Target consumer. Through research, innovation, and user experience design, product development teams work to create products that are useful, have an attractive aesthetic, and can be manufactured easily. Product design typically involves a combination of activities such as industrial design, engineering design and graphic design.

Service design is the process of designing better services that help people. It focuses on improving the efficiency, effectiveness, and satisfaction of service users.

Service designers look at how people interact with services to create better experiences. This means they focus on the whole system behind services – including processes and technology – as well as creating a great customer experience.

The Difference Between Product and Service Design

The main difference between product and service design is that product design focuses on creating physical or digital products to meet specific needs while service design focuses on creating services that improve the efficiency, effectiveness, and satisfaction of service users. Product designers typically look at how to make products easier to manufacture while service designers focus on how people interact with services.

Product designers often use industrial design techniques such as sketching or 3D printing to visualize their ideas whereas service designers might use tools such as customer journey maps or prototyping to test out their concepts. Both product and service designers use research methods such as surveys or interviews in order to understand customer needs.

In conclusion, product design focuses on creating physical or digital products while service design looks at how to improve existing services. These two disciplines require different types of skillsets but ultimately have the same goal: improving user experience.