If you’re waiting for a delivery from Hermes, it can be frustrating not knowing where your package is or when it will arrive. Fortunately, tracking your order is easy and straightforward. In this article, we’ll explain how you can track your Hermes order and keep up-to-date with its progress.
Step 1: Find Your Tracking Number
The first step in tracking your Hermes order is to find your tracking number. This should have been provided to you when you placed your order, either by email or text message. If you can’t find your tracking number, try checking the confirmation email from the retailer or logging into your account on their website.
Step 2: Visit the Hermes Website
Once you have your tracking number, head to the Hermes website at https://www.myhermes.co.uk/track.html#/.
Step 3: Enter Your Tracking Number
On the homepage of the Hermes website, there’s a section where you can enter your tracking number. Simply type in the number and click “Track” to see the status of your delivery.
Step 4: Check Your Delivery Status
After clicking “Track,” you’ll see a page that displays information about your delivery. This includes the current status of your package (e.g., “In Transit” or “Delivered”), as well as any relevant updates such as delays or attempted deliveries.
Additional Tips:
- If you’ve provided a mobile phone number when placing an order, Hermes will send updates via text message.
- You can also download the Hermes app for iOS and Android devices to track deliveries on-the-go.
Contacting Hermes Customer Service
If you have any questions or concerns about your delivery that aren’t answered by tracking your order, you can contact Hermes customer service. The company offers several ways to get in touch, including phone, email, and social media.
Phone:
If you’re in the UK, you can call Hermes customer service at 0330 333 6556. Lines are open Monday-Friday from 8am-8pm and on Saturdays from 8am-6pm.
Email:
You can also email Hermes customer service at hermessupport@myhermes.uk. They aim to respond to all emails within 24 hours.
Social Media:
If you prefer to contact Hermes through social media, you can reach out on their Facebook or Twitter pages. They typically respond within a few hours during business hours.
Conclusion
Tracking your Hermes order is a simple process that can give you peace of mind and help you plan for the arrival of your package. By following these steps and keeping an eye on your delivery status, you’ll be able to stay up-to-date with your order and ensure a smooth delivery experience.
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