How Do I Track a Parcel From Hermes?

Tracking a parcel can be quite crucial when you’re expecting a delivery from Hermes. Fortunately, tracking your parcel with Hermes is an easy process that can be completed in just a few simple steps.

Step 1: Get Your Tracking Number
Before you start tracking your parcel, you must get your tracking number. Hermes provides tracking numbers for every parcel that they deliver.

When you place an order with a merchant or seller who uses Hermes as their courier, they will send you an email containing your tracking number. If you are the one sending the package, you need to ensure that you keep the tracking number safe and share it with the recipient so they can track their package.

Tip: If you can’t find your tracking number in your email or on the receipt of your shipment, contact the merchant or seller for assistance.

Step 2: Visit The Hermes Website
After getting your tracking number, visit the official website of Hermes – On the homepage of the website, you will see a “Track My Parcel” section.

Step 3: Enter Your Tracking Number

To track your parcel with Hermes, enter your tracking number into the field provided on their website and click on “Track”. You’ll then be taken to a page where you’ll see all of the important information about your package.

Step 4: Check Your Package Status
Once you’ve entered your tracking number and clicked on “Track,” all of the relevant information about your package will be displayed on the screen. This includes details such as where it currently is and how long it will take to arrive at its destination.

Additional Tips:

  • If there is no information available on the status of your package after entering its tracking number, don’t worry. It may take a little while for the system to update with the latest information.
  • If you have any concerns or questions about your package, you can always contact Hermes customer services for assistance.
  • Make sure to keep your tracking number safe until your package has been delivered successfully.


Tracking your parcel with Hermes is quick and easy. By following the steps outlined above, you can stay up-to-date on the status of your package and ensure that it’s delivered to its intended destination safely. Remember to keep your tracking number safe, check regularly for updates, and don’t hesitate to contact customer service if you need help.