How Do I Track a Parcel With Hermes?

Are you waiting for a package to arrive but aren’t sure how to track it? Hermes, a popular courier service in the UK, offers a simple and easy-to-use parcel tracking system that allows you to keep an eye on your shipment’s progress from start to finish.

Step 1: Find Your Tracking Number

The first step in tracking your Hermes parcel is to locate your tracking number. This can usually be found on the confirmation email or text message you received when you made your order. If you can’t find it, contact the sender and ask them for the tracking number.

Pro tip: Be sure to double-check that the tracking number is correct before proceeding.

Step 2: Visit the Hermes Website

Once you have your tracking number, head over to the Hermes website. You can access their tracker by typing “hermes parcel tracking” into any search engine or by visiting their website directly at

Step 3: Enter Your Tracking Number

On the Hermes homepage, you’ll see a box labeled “Track Your Parcel.” Simply enter your tracking number into this box and hit enter. You’ll then be taken to a page that shows your shipment’s current status.

Understanding Your Parcel’s Status Updates

When you track your parcel with Hermes, you’ll see a series of status updates that indicate where your shipment is in the delivery process. Here are some of the common updates you might see:

  • Order Generated: This means that your order has been placed but hasn’t yet been picked up by Hermes.
  • Picked Up: This means that Hermes has collected your parcel from the sender.
  • In Transit: Your parcel is now on its way to its destination.
  • Out for Delivery: The parcel is now with the courier and should be delivered soon.
  • Delivered: Your parcel has been successfully delivered to the recipient’s address.

What to Do if Your Parcel is Delayed or Lost

While Hermes strives to deliver all parcels on time, sometimes delays or issues can occur. If your parcel is delayed or lost, don’t panic.

Contact the sender first to see if they have any additional information. If you still can’t locate your parcel, you can contact Hermes’ customer service team for assistance.


Tracking your Hermes parcel is easy and straightforward. By following these simple steps and understanding the status updates, you’ll have a clear picture of where your shipment is and when it’s expected to arrive.