How Do I Track My Hermes Parcel?

If you’ve ever used Hermes to send or receive a parcel, you might be wondering how to track it. Fortunately, tracking your Hermes parcel is a straightforward process that can be completed in just a few steps. In this tutorial, we’ll show you exactly how to do it.

Step 1: Find your tracking number

The first thing you need to do is find your tracking number. This can usually be found on the confirmation email or text message you received when you placed your order. If you can’t find it there, check the delivery note left by the courier, as it should also contain your tracking number.

Step 2: Visit the Hermes website

Once you have your tracking number, go to the Hermes website ( On the homepage, you’ll see a menu bar at the top of the screen. Click on ‘Track my parcel’ in this menu.

Step 3: Enter your tracking number

You’ll now be taken to a page where you can enter your tracking number. Simply type it into the box provided and click ‘Track’.

Step 4: View your parcel’s progress

After clicking ‘Track’, you’ll be taken to a page that shows the progress of your parcel. You’ll see information such as when it was dispatched from the sender, when it was received by Hermes, and when it’s due for delivery. You may also see updates on any delays or issues with delivery.

Additional tips:

  • If your parcel has been delivered but you weren’t home at the time, Hermes will usually leave a card with instructions on how to arrange redelivery or collect from a designated location.
  • If there are any issues with your delivery and you need to speak to someone at Hermes directly, you can find their contact details on the ‘Contact us’ page of their website.
  • Make sure to check the tracking information regularly, particularly if your parcel is time-sensitive or if you’re expecting a large delivery. This will help you keep up-to-date with any changes or delays to your parcel’s progress.


Tracking your Hermes parcel is a quick and easy process that can be done online. As long as you have your tracking number, you can check the progress of your delivery and stay informed about any issues or delays. By following these simple steps, you can ensure that your parcel arrives safely and on time.