Why Can’t I Track My Hermes Parcel?

Are you having trouble tracking your Hermes parcel? Don’t worry, you’re not alone.

Tracking a parcel can be a frustrating experience, especially when you don’t know why it’s not working. In this article, we’ll explore some of the most common reasons why you may be unable to track your Hermes parcel and what you can do to resolve the issue.

Reasons Why You Can’t Track Your Hermes Parcel

1. Incorrect Tracking Number

One of the most common reasons why people are unable to track their Hermes parcel is because they’ve entered the wrong tracking number. Make sure to double-check the tracking number provided by the sender and ensure that you’re entering it correctly.

2. Delayed Tracking Information

Another reason why you may not be able to track your Hermes parcel is because of delayed tracking information. While most parcels are tracked in real-time, sometimes tracking information can take a while to update due to factors such as technical issues or delays in scanning at certain checkpoints.

3. Delivery Status Not Updated

Sometimes, even when a parcel has been delivered, the delivery status may not be updated on the tracking page. This could be due to technical issues or errors on the part of the courier service.

4. Parcel Not Yet Dispatched

If your parcel hasn’t been dispatched yet, there won’t be any tracking information available for it. In this case, you’ll need to wait until it’s been dispatched before trying to track it again.

What To Do When You Can’t Track Your Hermes Parcel

  • Contact The Sender: If you’re having trouble tracking your Hermes parcel, contact the sender and ask them if they have any additional information about its whereabouts.
  • Check The Delivery Timeframe: Check the estimated delivery timeframe provided by the sender and make sure that enough time has passed before trying to track your parcel again.
  • Contact Hermes: If you’re still having trouble tracking your parcel, contact Hermes customer service and provide them with your tracking number and any other relevant information. They should be able to assist you in finding your parcel.

Conclusion

Tracking a parcel can be a frustrating experience, but hopefully, this article has given you some insight into why you may be unable to track your Hermes parcel. Remember to double-check the tracking number, be patient with delayed tracking information, and don’t hesitate to contact the sender or courier service for assistance.