When it comes to shopping, one of the most important things to consider is the return policy. After all, we all want to be able to return a product if it doesn’t meet our expectations or needs.
If you’re a fan of Versace and wondering about their return policy, you’ve come to the right place. In this article, we’ll take a deep dive into what you need to know about returning products purchased from Versace.
What Is Versace?
Before we get into the details of their return policy, let’s start with a brief introduction on what Versace is. Versace is an Italian luxury fashion company that was founded in 1978 by Gianni Versace. The brand is known for its bold and colorful designs, which are often adorned with the iconic Medusa logo.
Versace’s Return Policy
Now that we know what Versace is let’s talk about their return policy. According to their website, Versace accepts returns on most items within 20 days of the delivery date. However, there are some exceptions and conditions that you need to be aware of before making a return.
Conditions for Returns
To be eligible for a return at Versace, items must meet specific conditions:
- The item must be in its original condition with all tags and packaging intact.
- The item must not have been worn or altered in any way.
- The item must not have any odors or scents.
- The item must be returned with any accessories or gifts that came with it.
Versace reserves the right to refuse returns if these conditions are not met.
If you want to initiate a return at Versace, you can do so by following these steps:
- Contact Versace’s Customer Care team to request a return authorization number.
- Fill out the Return Form that came with your order and include it in the package.
- Package the item securely and include all tags, accessories, and gifts that came with it.
- Affix the prepaid return label provided by Versace to the outside of the package.
- Drop off the package at a UPS location or schedule a pick-up with UPS.
Exceptions to Versace’s Return Policy
While Versace accepts returns on most items, there are some exceptions. Items that cannot be returned include:
- Customized or personalized items
- Final sale items
- Jewelry and watches that have been worn or adjusted in any way
The Bottom Line
Overall, Versace has a pretty straightforward return policy. If you’re not satisfied with your purchase, you can return it within 20 days as long as it meets specific conditions.
However, if you’re purchasing jewelry or watches, make sure you don’t wear or adjust them before deciding if you want to keep them. As always, it’s essential to read through the return policy carefully before making a purchase to avoid any surprises down the line.