How Do I Track My Return With Hermes?

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If you have recently returned an item using Hermes, you might be wondering how to track your return. Not to worry, tracking your return with Hermes is incredibly easy and straightforward.

Step 1: Keep the Receipt

The first step in tracking your Hermes return is to keep the receipt that you received when you dropped off your parcel. The receipt will have a unique barcode that will allow you to track your return.

Step 2: Go to the Hermes Website

The next step is to go to the Hermes website and click on the ‘Track my Parcel’ option. This will take you to a page where you can enter your unique barcode number.

Tip:

To make it easier for yourself, it’s a good idea to bookmark this page so that you can easily access it later on.

Step 3: Enter Your Barcode Number

Once you are on the ‘Track my Parcel’ page, simply enter your unique barcode number in the box provided. You can also choose to enter additional information such as your postcode or order number for more accurate results.

Step 4: Track Your Return

After entering your details, click on ‘Track’ and a detailed summary of your Hermes return will appear on screen. This will include information about when the parcel was received by Hermes, when it was dispatched, and when it is due for delivery.

Tip:

If there are any delays or issues with your return, this information will also be displayed on this page.

Step 5: Contact Customer Service (If Required)

In most cases, tracking your Hermes return online should provide all the information that you need. However, if for any reason there are issues with tracking your parcel or if it hasn’t been delivered within its expected timeframe, you can always contact Hermes customer service for assistance.

Tip:

Make sure to have your unique barcode number and any additional information that you entered on hand when contacting customer service.

Conclusion

Tracking your Hermes return is a simple and straightforward process that can be done online using your unique barcode number. Make sure to keep your receipt safe, bookmark the tracking page for easy access, and don’t hesitate to contact customer service if required.

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