How Do I Know When My Hermes Parcel Will Be Collected?

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If you’re waiting for a Hermes courier to collect your parcel, it’s understandable that you’ll want to know when they’ll arrive. Fortunately, Hermes makes it easy to track the progress of your parcel collection. Here are a few ways you can check when your Hermes parcel will be collected:

Option 1: Check Your Collection Slot

When you book a courier for your Hermes parcel collection, you’ll be given a collection slot. This is the time frame during which the courier is scheduled to arrive at your address to pick up your parcel.

To check your collection slot:

  • Log in to your Hermes account
  • Click on ‘My Shipments’
  • Select the relevant shipment
  • Scroll down to ‘Collection Slot’

You should see the date and time of your collection slot displayed here. Keep in mind that this is just an estimated time and your courier may arrive slightly earlier or later.

Option 2: Use The Hermes App

Another way to track the progress of your parcel collection is by using the Hermes app. This app allows you to keep tabs on all of your shipments, including those that are awaiting collection.

To check when your courier will arrive:

  • Download and open the Hermes app
  • Select ‘Track My Parcel’
  • Enter the tracking number for the relevant shipment
  • You should see an estimated delivery date and time displayed under ‘Collection’

Option 3: Contact Customer Service

If you’re still unsure about when your Hermes parcel will be collected, you can always contact customer service for assistance. They’ll be able to provide you with more detailed information about the status of your shipment and when you can expect your courier to arrive.

To contact Hermes customer service:

  • Visit the Hermes website
  • Click on ‘Help & Support’
  • Select ‘Contact Us’
  • Choose your preferred method of contact (phone, email, or live chat)

Final Thoughts

Tracking the progress of your Hermes parcel collection is easy and straightforward. By checking your collection slot, using the Hermes app, or contacting customer service, you can stay informed about when your courier will arrive. This not only helps you plan your day but also ensures that your parcel is collected as soon as possible.

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