If you’re a frequent user of Hermes delivery services, you must have noticed that each parcel comes with a Hermes stamp. This stamp is a unique identifier for the package, and it helps the courier company to track your parcel’s movement through the delivery network. If you want to know how to check your Hermes stamp, then keep reading.
What is a Hermes Stamp?
A Hermes stamp is a unique barcode label that contains essential information about your package. This label includes details such as your name and address, the courier company’s name, and tracking information. The barcode on this label is scanned at every checkpoint during transit to update the tracking status of the package.
How to Check Your Hermes Stamp?
To check your Hermes stamp, you need to first locate it on your parcel. The position of the sticker may vary depending on the size and shape of the box. However, it should be prominently visible on one side of the package.
Once you find the sticker, look closely at the barcode printed on it. The barcode contains all the information about your parcel that you need to track its progress. You can use this barcode number to check your package’s status online or through their mobile app.
You can also check your stamp by contacting their customer service team via phone or email. They will ask for some details such as your name and tracking number before providing you with an update on your package’s whereabouts.
- Tracking Online
To track your parcel online through their website or mobile app, visit their official website or download their app from App Store or Google Play Store.
Steps To Track Your Package Online
- Step 1: Go to their website or open their mobile app.
- Step 2: Enter Your Tracking Number.
- Step 3: Click On ‘Track My Parcel’.
- Step 4: View the Latest Update on Your Package’s Status.
- Contacting Customer Service
If you’re unable to track your package online or through their app, then the best option is to contact their customer service team. You can reach out to them via phone or email.
Steps To Contact Hermes Customer Service
- Step 1: Visit their official website and click on ‘Help & Support’.
- Step 2: Scroll down and click on ‘Contact Us’.
- Step 3: Choose the relevant query type and click on ‘Contact Us’ again.
- Step 4: Fill in the details and submit your query. They will get back to you shortly.
Conclusion
Checking your Hermes stamp is a straightforward process, and it allows you to keep track of your package’s progress through the delivery network. Whether you choose to track it online or by contacting their customer service team, make sure that you have your tracking number handy. By doing so, you can ensure that your parcel is delivered safely and on time.
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