Cancelling your Subscription to Silhouette America
Silhouette America is an incredible platform that allows users to access a wide variety of creative projects and designs. While using this platform, users can sign up for a monthly subscription in order to gain access to exclusive content, discounts, and freebies.
But what happens when you decide that you no longer want to be a subscriber? Fortunately, it’s easy to cancel your Silhouette America subscription.
To cancel your subscription, the first step is to log in to the website with your username and password. Once you are logged in, locate the “My Account” page.
On this page, you will find an option titled “Subscriptions” where you can cancel your current subscription. Once you have clicked on the “Cancel Subscription” button, follow the prompts in order to complete the cancellation process.
If you are cancelling due to dissatisfaction or other reasons:
If you are cancelling due to dissatisfaction or other reasons, we recommend taking advantage of our customer service team by submitting a ticket through our contact form or by calling us directly at 1-800-972-7748 (US only). Our customer service team will be able to assist with any issues that may be causing dissatisfaction and ultimately help resolve any issues before cancelling your subscription.
If You Have an Unpaid Balance:
If you have an unpaid balance on your account when attempting to cancel your subscription, the system will not allow for cancellation until all due balances have been paid. If there is an unpaid balance when attempting cancellation, please contact our Customer Service Team at 1-800-972-7748 (US only) for assistance.
Once you have cancelled your subscription successfully, we hope that if there was any dissatisfaction on our part that it has been resolved so that if/when you decide to return as a subscriber we can make sure that it is a positive experience!
Conclusion:
Cancelling one’s Silhouette America subscription is relatively straightforward – simply log into one’s account, go into the “My Account” page and click on “Subscriptions” where they can hit “Cancel Subscription”. If there is any dissatisfaction with their experience or they have an unpaid balance on their account they should contact customer service before cancelling their subscription in order for their issues or balances to be addressed before cancellation.
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