If you have placed an order with Silhouette and now find yourself needing to cancel it, the process is straightforward. Cancelling your Silhouette order can be done in a few simple steps.
The first step is to contact the Silhouette customer care team. You can do this by emailing support@silhouetteamerica.com. Please provide your name, order number, and a brief explanation of why you would like to cancel your order. This will allow the customer care team to look into your request and process it quickly.
Once the customer care team has received your request, they will review it and get back to you as soon as possible with an update on the status of your cancellation. If they are able to cancel your order, they will notify you of this via email or phone call.
If for some reason the customer care team cannot cancel your order, they will provide you with further guidance on how to proceed. They may suggest that you return the items for a refund instead, or if necessary, provide further assistance in resolving any issues that may have arisen with placing your original order.
Conclusion:
Cancelling a Silhouette order is a relatively easy process. All it takes is contacting the customer care team via email and providing them with some basic information about your order such as name and number. Once they have received this information they will review it and get back to you with an update on whether or not they can cancel the order. If not, they will provide further guidance on how to proceed.