How Can I Speak to Hermes UK?

If you’re looking to speak to Hermes UK, there are several ways you can do so. Whether you have a question about a delivery or need help with a return, Hermes UK has various channels through which you can get in touch. Here are some of the ways you can speak to Hermes UK:

1. Contact Hermes UK Customer Service

If you need to speak to someone at Hermes UK, your first point of contact should be their customer service team.

You can reach them by phone, email or live chat. Here’s how:

Phone

You can call the Hermes UK customer service team on 0330 333 6556. The lines are open from Monday to Friday between 8am and 6pm, and on Saturdays between 8am and 4pm.

Email

You can also send an email to support@hermes-europe.co.uk with your query or complaint.

Live Chat

If you prefer to chat online, you can use the live chat feature on the Hermes UK website. Simply go to their website and click on the ‘Chat With Us’ button in the bottom right-hand corner of the screen.

2. Social Media

If you’re active on social media, you may find it easier and quicker to get in touch with Hermes UK via their social media channels. They have a presence on Facebook and Twitter where you can send them a direct message or tweet.

3. Hermes Parcelshop

If your query is related to a delivery or return, you may be able to get help at your local Hermes Parcelshop. They have over 5,000 locations across the UK, so there’s likely one near you.

4. Hermes Chatbot

If you prefer to get help without speaking to a human, you can try using the Hermes chatbot on their website. It’s available 24/7 and can assist with a range of queries, including tracking a parcel or arranging a return.

Conclusion

There are several ways to speak to Hermes UK, from contacting their customer service team by phone, email or live chat, to getting help at a local Parcelshop or using their chatbot. Choose the option that works best for you and don’t hesitate to reach out if you need assistance!