How Do I Speak to Someone at Hermes UK?

If you are looking to speak to someone at Hermes UK, there are several ways to get in touch with their customer service team. Whether you have a question about a delivery, need help with tracking your parcel, or want to make a complaint, the following options will help you get the assistance you need.

Contacting Hermes UK Customer Service

  • Phone: One of the easiest ways to speak to someone at Hermes UK is by calling their customer service number. You can find the phone number on their website or through a quick online search. Once you have the number, simply dial it and follow the instructions to speak with a representative.
  • Email: Another option is to send an email to Hermes UK’s customer service team. You can do this by visiting their website and filling out a contact form or by sending an email directly to their support address. Be sure to include as much detail as possible about your issue so they can help you more effectively.
  • Live Chat: If you prefer instant messaging, Hermes UK also offers live chat support on their website. Simply click on the “Chat Now” button and you’ll be connected with a representative who can assist you in real-time.
  • Social Media: Finally, if none of the above options work for you, consider reaching out to Hermes UK through social media channels like Twitter or Facebook. While these platforms may not offer direct communication with customer service representatives, they can still be effective for getting attention from the company and resolving your issue.

Tips for Getting Help Faster

If you want to get in touch with Hermes UK quickly and efficiently, there are some steps you can take that will help speed up the process:

  • Have your order details ready: Whether you’re calling, emailing, or chatting with a representative, make sure you have all the important information about your order on hand. This might include your tracking number, order number, and any other relevant details.
  • Be clear and concise: When explaining your issue to a customer service representative, try to be as clear and concise as possible. This will help them understand what you need and provide faster assistance.
  • Be polite: Remember that the customer service representative you are speaking with is just doing their job. Being polite and respectful can go a long way in getting the help you need.


Overall, there are several ways to speak to someone at Hermes UK if you need assistance with your order or delivery. By using the methods outlined above and following some simple tips for getting help faster, you can ensure that your issue is resolved quickly and efficiently.