If you’re waiting for a parcel from Hermes but can’t find your tracking number, you may be wondering if there’s any way to track your package. While having a tracking number is the easiest way to follow your parcel’s journey, there are other methods you can try.
Method 1: Use Your Delivery Address
The first thing you can try is using your delivery address to track your package. This method may not be as accurate as using a tracking number, but it could still give you some information about where your parcel is.
- Visit the Hermes website.
- Click on the “Tracking” option at the top of the page.
- Select “Track Your Parcel Without a Tracking Number.”
- Enter your delivery postcode and house number or name.
- Click “Find My Parcel.”
This method will show you some basic information about where your parcel is and when it’s likely to be delivered. However, it won’t give you detailed updates like a tracking number would.
Method 2: Contact Hermes Customer Service
If you’re still having trouble tracking your parcel without a tracking number, you can contact Hermes customer service for assistance. They may be able to help you locate your package using other information like your name and delivery address.
Click on the “Help & Support” option at the top of the page.
Select “Contact Us.”
Choose whether you want to contact them by phone, email, or social media.
If contacting them by email or social media, provide as much information about your order as possible.
Hermes customer service representatives will do their best to help you locate your parcel even without a tracking number.
Conclusion
While having a tracking number is the easiest way to track your Hermes parcel, there are still ways to locate your package without it. By using your delivery address or contacting customer service, you can get some basic information about where your parcel is and when it’s likely to be delivered. However, if you want more detailed updates, it’s best to always make sure you have a tracking number handy.
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