If you’re a fan of Gucci eyewear, you know that their glasses are not only stylish but also durable. However, accidents happen and your favorite pair of Gucci glasses might need some fixing. But the question is, will Gucci fix your glasses?
What is Gucci’s repair policy?
Gucci offers a repair service for their eyewear products. According to their website, they provide “reasonable repair services” for damages caused by normal wear and tear.
This includes fixing broken frames, replacing lost or damaged screws, and repairing or replacing damaged lenses. However, they do not offer repair services for damages caused by misuse or neglect.
How to get your Gucci glasses repaired?
To get your Gucci glasses repaired, you can either visit a Gucci store or contact their customer service department. If you choose to visit a store, bring the damaged glasses with you and the staff will assess the damage and provide a quote for the repair cost.
If you prefer to contact customer service, you can call them at 1-877-482-2430 or email them at customerservice@us-onlineshopping.gucci.com. They will ask for some information about your glasses and the damages before providing a quote.
How much does it cost to repair Gucci glasses?
The cost of repairing your Gucci glasses depends on the extent of the damage. For minor repairs such as replacing lost screws or adjusting frames, the cost is usually minimal. However, if the damage is more extensive such as replacing lenses or repairing broken frames, the cost can be higher.
It’s important to note that Gucci does not provide an exact quote for repairs until they assess the damage in person. Therefore, it’s best to bring your glasses to a store or contact customer service for an estimate.
How long does it take to repair Gucci glasses?
The time it takes to repair your Gucci glasses depends on the extent of the damage and the availability of replacement parts. Minor repairs can be done in-store while you wait, but more extensive repairs may take several days or even weeks.
When you bring your glasses to a store or contact customer service, they will provide an estimated timeline for the repair. If you need your glasses repaired quickly, it’s best to communicate this with the staff and they will do their best to accommodate your needs.
Conclusion
In conclusion, Gucci does offer a repair service for their eyewear products. They provide reasonable repair services for damages caused by normal wear and tear but do not offer repair services for damages caused by misuse or neglect.
To get your Gucci glasses repaired, you can either visit a store or contact customer service for an estimate. The cost and timeline for repairs depend on the extent of the damage, so it’s best to communicate your needs with the staff.