It can be frustrating when your Cricut Joy device stops working correctly. There are a few things you can do to troubleshoot the issue and get your device up and running again.
Check the Connections:
The first thing you should check is the connection between the Cricut Joy and your computer or mobile device. Make sure that all wires and cables are securely connected. If any of them are loose or damaged, they may be causing the issue. You should also check that the power cable is plugged into a working outlet.
Update Software:
Make sure that both the Cricut Joy software and firmware are up to date.
Updates can be done in just a few minutes by connecting your device to a computer and downloading the latest version from the Cricut website.
Restart Device:
If your Cricut Joy is still not loading, try restarting it by pressing and holding down on both of the buttons on either side of the screen for at least 15 seconds until it shuts off. Once it has shut off, wait a few seconds before turning it back on by pressing both of those buttons again. This will reset any settings that may have been causing issues.
Reset Factory Settings:
If none of these steps work, you may need to reset your Cricut Joy back to its factory settings. To do this, press and hold down on both buttons on either side of the screen for at least 15 seconds until it shuts off. Once it has shut off, press and hold down both buttons again for about three seconds until you see a prompt appear on-screen asking if you want to reset factory settings.
Conclusion:
In conclusion, if your Cricut Joy is not loading correctly, there are a few things you can do to troubleshoot the issue. First check all connections between your device and computer or mobile device, then make sure all software updates are up-to-date before attempting to restart or reset factory settings on your device.
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