Where Is My Hermes Reference Number?

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If you have recently shipped a package through Hermes, you may be wondering where your reference number is. This number is essential for tracking your package and ensuring that it arrives at its destination on time. In this tutorial, we will explain how to find your Hermes reference number.

What is a Hermes reference number?

A Hermes reference number is a unique identifier assigned to each package that is shipped through the Hermes delivery service. This number allows you to track your package’s journey from the moment it leaves the sender’s hands until it arrives at its final destination.

Where can I find my Hermes reference number?

There are several ways to find your Hermes reference number, depending on how you shipped your package.

If you shipped your package in-store:

If you dropped off your package at a Hermes store or ParcelShop, the employee who assisted you should have provided you with a receipt that includes your reference number. Look for a section labeled “Hermes Reference” or “Tracking Number” on the receipt. Your reference number will be a combination of letters and numbers and may be up to 16 digits long.

If you shipped your package online:

If you created and printed your own shipping label online, your reference number should be included on the label itself. Look for a section labeled “Hermes Reference” or “Tracking Number.” If you cannot find it there, check the confirmation email or order summary that was sent to you after completing the shipment.

If someone else shipped the package for you:

If someone else shipped the package for you (such as an online retailer), they should have provided you with a confirmation email that includes your reference number. Check this email carefully for any mention of tracking information or a reference number.

Why is my Hermes reference number not working?

If you are having trouble tracking your package using your reference number, there are a few things you can try:

  • Double-check that you have entered the reference number correctly. It is easy to make a mistake when typing in a long string of letters and numbers.
  • Wait a few hours and try again.

    It can take some time for the tracking information to update in Hermes’ system.

  • Contact Hermes customer service for assistance. They may be able to provide more information about your package’s whereabouts.

Conclusion

Knowing where to find your Hermes reference number is essential for tracking your package and ensuring that it arrives at its destination on time. Whether you dropped off your package at a Hermes store or created a shipping label online, there are several ways to locate this important identifier. If you experience any issues with tracking your package using your reference number, don’t hesitate to reach out to Hermes customer service for assistance.

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