If you’re a frequent shopper in the UK, you may have heard of Hermes, a popular package delivery service. However, if you need to contact them via email, you may be wondering what their email address is. In this article, we’ll answer that question and provide some additional information about how to contact Hermes.
What Is the Email Address for Hermes UK?
The email address for Hermes UK is support@hermes-europe.co.uk. This is the main email address for customer support inquiries. If you have a question or concern about a package delivery or any other aspect of their service, you can send an email to this address and expect a response within 24 hours.
It’s important to note that if your inquiry is urgent or time-sensitive, it’s best to contact Hermes’ customer support team by phone. Their phone number is 0330 333 6556, and they’re available Monday through Saturday from 8 am to 8 pm and Sunday from 8 am to 6 pm.
Other Ways to Contact Hermes
In addition to email and phone support, there are a few other ways that you can contact Hermes:
- Social media: You can send them a message on their Facebook or Twitter page.
- Live chat: You can chat with a customer support representative on their website.
- Contact form: You can fill out a contact form on their website with your inquiry.
It’s worth noting that while social media and live chat are convenient options for contacting customer support, they may not be the most efficient way to get help with urgent issues.
Tips for Contacting Hermes Customer Support
If you need to contact Hermes customer support, here are a few tips to keep in mind:
- Be specific: Provide as much detail as possible about your inquiry or issue so that the customer support representative can assist you more efficiently.
- Be patient: Hermes’ customer support team is often busy, so it may take some time to get a response. Try to be patient and avoid sending multiple messages about the same issue.
- Be polite: Remember that the customer support representative is there to help you, and being polite and respectful can go a long way in resolving your issue.
In Conclusion
If you need to contact Hermes UK by email, their main email address is support@hermes-europe. However, if your inquiry is urgent, it’s best to contact them by phone at 0330 333 6556.
Additionally, there are other ways to contact their customer support team, including social media, live chat, and a contact form on their website. By following these tips and using the appropriate channels for your inquiry, you can get the help you need from Hermes’ customer support team.