What Is Delivery Guarantee With Hermes?

If you frequently send or receive packages, you might be familiar with the courier company Hermes. Hermes is a leading delivery service provider in the UK that offers a range of delivery options to its customers.

One such option is the Delivery Guarantee, which has gained popularity due to its reliability. In this article, we will discuss what Delivery Guarantee with Hermes is and how it works.

What is Delivery Guarantee?

Delivery Guarantee is a service offered by Hermes for both senders and receivers. It ensures that your parcel will be delivered on the date promised at the time of booking. If Hermes fails to deliver your parcel as promised, they will refund the cost of shipping.

How does Delivery Guarantee work?

When you book a delivery with Hermes and opt for Delivery Guarantee, they will provide you with a specific delivery date. If they fail to deliver on that date, they will refund your shipping cost within two days of the scheduled delivery date.

In case your parcel is not delivered on time, you can raise a claim for a refund by contacting Hermes customer service within 28 days of the scheduled delivery date. The refund will be processed within 5-7 working days.

It’s important to note that certain conditions apply to this service, such as:

  • The parcel must meet the maximum size and weight limit set by Hermes.
  • The sender must provide accurate contact details for both themselves and the receiver.
  • The parcel must be correctly labeled with all necessary information.
  • The parcel must not contain prohibited items such as hazardous materials or illegal goods.

Benefits of using Delivery Guarantee

Reliability: With Delivery Guarantee, you can rest assured that your parcel will be delivered on time or you’ll get your money back.

Convenience: You can schedule your delivery date according to your convenience, making it easier to plan and manage your time efficiently.

Cost-effective: If Hermes fails to deliver as promised, you will receive a refund of the shipping cost, which can save you money in the long run.

Conclusion

In conclusion, Delivery Guarantee with Hermes is a reliable and convenient service that ensures your parcel will be delivered on time or you’ll get your money back. It’s important to note the conditions that apply to this service before using it. If you frequently send or receive packages and want a hassle-free delivery experience, Hermes’ Delivery Guarantee could be an excellent option for you.