Have you ever wondered what happens to your package when it’s returned to sender by Hermes? In this article, we’ll take a closer look at the process and what you can expect if your package has been returned.
Why Would a Package Be Returned to Sender?
There are several reasons why a package may be returned to sender by Hermes. Some of the most common reasons include an incorrect or incomplete address, the recipient refusing delivery, or the package being unclaimed at a pickup location.
What Happens When a Package Is Returned?
When Hermes receives a package that is being returned to sender, they will first confirm the reason for the return. If it was due to an incorrect address or an unclaimed package, they will attempt to contact the sender to confirm the correct address or request further instructions.
If the package was returned because the recipient refused delivery, Hermes will notify the sender and request further instructions on how to proceed. In some cases, the sender may choose to have the package re-delivered or simply cancel the order altogether.
How Long Does It Take for a Package to Be Returned?
The amount of time it takes for a package to be returned by Hermes can vary depending on several factors. If it’s being returned due to an incorrect address, it may take longer as they try to reach out to the sender for further instructions.
Once they have confirmed how to proceed with the return, it typically takes 2-5 days for them to process and return the package back to its original sender.
Conclusion
In conclusion, while having a package returned by Hermes can be frustrating, there is a clear process in place for handling these situations. If you’re unsure about why your package was returned or what steps you need to take next, don’t hesitate to reach out directly to Hermes customer service for assistance.
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