Have you missed a Hermes delivery and wondering what happens next? Don’t worry; we’ve got you covered. In this article, we’ll walk you through the steps to take when you miss a Hermes delivery and what to expect.
What Happens if I Miss My Hermes Delivery?
If you’re not home when the Hermes courier attempts to deliver your package, they’ll leave a calling card with information about how to retrieve your parcel. The card will have details of the courier’s attempted delivery, along with instructions on what to do next.
Option 1: Redelivery
If you missed your delivery, you can arrange for a redelivery by visiting the Hermes website and entering your tracking number. You can then choose a convenient date and time for the redelivery. Alternatively, you can call the Hermes customer service team on their contact number provided on their website.
Option 2: Collect from Depot
If redelivery isn’t convenient for you, or if you missed your redelivery slot, there’s also an option to collect your package from your local Hermes depot. You will need to bring along the calling card left by the courier as well as proof of identification like a passport or driving license.
Option 3: Deliver to Safe Place or Neighbour
You can also request that your parcel be delivered to a safe place or neighbor instead of being returned back to the depot. This is an ideal option if you cannot be home during delivery hours or if there’s no one available at home during that time.
Conclusion
In conclusion, missing a Hermes delivery is not an uncommon occurrence. The good news is that there are various options available for retrieving your parcel without too much trouble.
Whether it’s arranging for redelivery, collecting from depot or requesting for safe place/neighbor delivery, Hermes has made it easy for you to get your package. Just make sure to follow the instructions on the calling card, and you’ll have your parcel in no time.
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