What Does NULL Mean on Hermes Tracking?

Have you ever tracked a package with Hermes and seen the status as “NULL”? It can be frustrating and confusing, but don’t worry, we’re here to clear things up for you.

What does “NULL” mean on Hermes Tracking?

If you see “NULL” on your Hermes tracking page, it means that the carrier has not yet scanned your package. This often happens when the package is still with the shipper or has not been picked up by the carrier yet.

It’s important to note that there could be other reasons for a “NULL” status as well. For example, if there was an issue with the shipping label or the barcode was damaged or unreadable, it could also result in a “NULL” status.

What can you do if your tracking status shows “NULL”?

If your tracking status shows “NULL,” don’t panic just yet. It’s possible that your package is still in transit and hasn’t been scanned by Hermes yet. However, if it’s been several days since the expected delivery date and you still see a “NULL” status, it’s best to contact the shipper and ask for an update.

If there was an issue with the shipping label or barcode, you may need to contact Hermes customer service directly to get more information about your package’s whereabouts.

Conclusion

In summary, seeing a “NULL” status on your Hermes tracking page means that the carrier has not yet scanned your package. While this can be frustrating, it’s important to stay calm and wait for further updates from either the shipper or carrier.

Remember, always keep an eye on your tracking information and don’t hesitate to reach out to customer service if you have any questions or concerns about your package’s delivery.