Are you having trouble tracking your Hermes shipment? Don’t worry; you’re not alone.
Many customers face issues with the Hermes tracking system. In this article, we’ll discuss some common reasons why you may not be able to track your package and what you can do about it.
Reasons Why You Can’t Track Your Hermes Shipment
1. Delayed Tracking Information
One of the most common reasons for not being able to track your Hermes shipment is delayed tracking information. It takes some time for the system to update the tracking information, especially if your package has just been shipped. You may need to wait a few hours or even a day before you can see any updates.
2. Incorrect Tracking Number
Another reason why you may not be able to track your package is an incorrect tracking number. Make sure that you have entered the correct tracking number, which should be provided by the sender or retailer.
3. Technical Issues
Sometimes, technical issues on either end may prevent you from tracking your package. It could be a problem with the website or app you’re using, or it could be on Hermes’ end.
What Can You Do?
If you’re having trouble tracking your Hermes shipment, there are a few things you can do:
- Wait: As mentioned earlier, sometimes it takes a while for the system to update the tracking information.
- Contact Customer Service: If it’s been more than a few days, and there are still no updates on your package, contact customer service.
- Check Your Tracking Number: Make sure that you have entered the correct tracking number.
- Use Alternative Methods: If the online tracking system is not working, try using other methods like calling customer service or using the Hermes app.
In Conclusion
Tracking your Hermes shipment can be frustrating, but it’s usually just a matter of waiting for updates to show up. If you’re still having trouble after trying the above-listed solutions, contact customer service for further assistance.