Is Yodel Same as Hermes?

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Have you ever wondered if Yodel and Hermes are the same delivery companies? While both companies provide parcel delivery services in the UK, they are not the same entity. In this article, we will explore the differences between Yodel and Hermes and their respective services.

Yodel

Yodel is a UK-based delivery company that specializes in delivering parcels on behalf of retailers. The company was formed in 2010 when Home Delivery Network rebranded itself as Yodel. Since then, Yodel has grown to become one of the largest parcel delivery companies in the UK, with over 60 depots across the country.

Services Offered by Yodel

  • Standard Delivery: This service typically takes two to three days for items to be delivered.
  • Next Day Delivery: Items sent via this service are guaranteed to arrive the next day.
  • Saturday Delivery: This service allows customers to receive their parcels on Saturdays.
  • Click and Collect: Customers can choose to collect their parcels from a designated location rather than having them delivered.

Hermes

Hermes is another UK-based delivery company that provides parcel delivery services. The company was established in 1972 as a courier service and has since expanded its operations to include parcel deliveries.

Services Offered by Hermes

  • Standard Delivery: This service typically takes three to five days for items to be delivered.
  • Hermes Collection: Customers can choose to drop off their parcels at a designated Hermes location rather than having them collected.

Key Differences Between Yodel and Hermes

While both Yodel and Hermes offer similar services, there are some key differences between the two companies. One of the most significant differences is their delivery times. Yodel typically offers faster delivery times than Hermes, with its next-day delivery service being particularly popular among customers.

Another significant difference between these two delivery companies is their customer service. Yodel has received criticism in the past for its poor customer service, with many customers complaining about lost or damaged parcels. Hermes, on the other hand, has invested heavily in its customer service operations and has received recognition for its efforts.

Conclusion

In conclusion, while both Yodel and Hermes provide parcel delivery services in the UK, they are not the same company. Each company has its strengths and weaknesses, and customers should choose a service based on their specific needs. Whether you prefer faster delivery times or better customer service, both Yodel and Hermes have something to offer.

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