Is Yodel or Hermes Better to Work For?

Are you considering working for a courier company but not sure which one to choose between Yodel and Hermes? Both companies offer similar services with slight differences in their operations. In this article, we will compare the two companies to help you make an informed decision.

Company Overview

Yodel is a UK-based courier company that delivers parcels across the country. The company was formed in 2010 after the merger of Home Delivery Network and DHL Express UK. Yodel boasts of over 50 service centers and employs over 5,000 people.

On the other hand, Hermes is also a UK-based courier company with over 10,000 employees. The company was founded in 1972 as ParcelShops before rebranding to Hermes in 2009. Hermes operates across Europe and delivers approximately 400 million parcels annually.

Working Conditions

Both Yodel and Hermes offer flexible working hours to their employees, making them popular among part-time workers. However, some reviews suggest that Yodel may have more irregular working hours than Hermes, which could be an issue for some individuals.

Regarding pay, both companies offer competitive rates to their staff members. However, some reports suggest that Hermes pays slightly more than Yodel.

Delivery Standards

When it comes to delivery standards, both companies are known for their fast and reliable services. However, there have been reports of delayed or lost parcels from both companies.

To mitigate these issues, both companies offer tracking systems that allow customers to monitor the status of their deliveries in real-time. Additionally, they have customer support teams that deal with any issues arising from deliveries promptly.

Customer Reviews

Customer reviews play a significant role in determining a company’s reputation and level of customer satisfaction. According to Trustpilot (as of June 2021), Yodel has a rating of 2.5 out of 5 stars, with 35% of customers rating the company as excellent. Hermes has a slightly better rating of 3.1 out of 5 stars, with 47% of customers rating the company as excellent.

Conclusion

In conclusion, both Yodel and Hermes offer similar services with slight differences in their operations. While Yodel may have more irregular working hours, Hermes pays slightly more to its staff members. Additionally, both companies have fast and reliable delivery services, although there have been reports of delayed or lost parcels.

Ultimately, the choice between the two companies will depend on your personal preferences and priorities. It’s essential to consider factors such as working conditions, pay rates, delivery standards, and customer reviews before making a decision.