Is InPost and Hermes the Same?

If you’ve ever used a parcel delivery service in the UK or Europe, you may have come across InPost and Hermes. While both companies offer similar services, they are not the same. In this article, we’ll explore the differences between InPost and Hermes.

What is InPost?

InPost is a parcel delivery service based in Poland that operates in several countries across Europe, including the UK. It provides a convenient way for customers to send and receive parcels via automated lockers located at various locations such as supermarkets, petrol stations, and retail parks.

How does InPost work?

To use InPost, customers need to create an account on their website or app. They can then select a locker location where they want to send or receive their parcel. After selecting the locker, they’ll receive a unique code that they need to enter into the locker’s touchscreen interface to either deposit or pick up their parcel.

  • Pros: Convenient pickup and drop-off locations
  • Cons: Limited customer support options

What is Hermes?

Hermes is a UK-based courier delivery service that offers both domestic and international shipping options. They provide door-to-door delivery services for businesses and individuals alike.

How does Hermes work?

To use Hermes, customers can book a courier online by entering the collection and delivery addresses along with the size and weight of their parcel. Alternatively, customers can drop off their parcels at designated drop-off points such as ParcelShops or arrange for a courier to collect it from their doorstep.

  • Pros: Wide range of delivery options
  • Cons: Some customers have reported poor customer support experiences

How are InPost and Hermes different?

While both InPost and Hermes offer parcel delivery services, they differ in several ways. One of the main differences is the method of delivery. InPost uses automated lockers located at various locations, while Hermes offers door-to-door courier services.

Another significant difference is their coverage area. While InPost operates in several European countries, it has a limited presence in the UK. On the other hand, Hermes is a UK-based company that has a more extensive coverage area within the country.

Which one should you choose?

Ultimately, the choice between InPost and Hermes depends on your specific needs. If you’re looking for a convenient way to send and receive parcels at your own schedule, InPost may be a better option for you. However, if you need door-to-door courier services or have larger parcels to send, Hermes may be a better fit.

Regardless of which one you choose, it’s essential to do your research and read reviews from other customers to ensure that you’re getting the best service possible.

Overall, while InPost and Hermes share some similarities in terms of offering parcel delivery services, they differ in significant ways such as delivery method and coverage area. Understanding these differences can help you make an informed decision when choosing which service to use.