Are you in a dilemma about returning or exchanging a product that you purchased from our online store? Worry not, we have got you covered!
We understand that sometimes, things don’t always work out as planned. That’s why we offer hassle-free returns and exchanges to ensure customer satisfaction.
Returns and Exchanges Policy
We have a 30-day return and exchange policy for any item purchased from our online store. If for any reason, you are not satisfied with your purchase, you may exchange it for another item or return it for store credit within thirty (30) days of the shipping confirmation. However, please note that the item must be unused and in its original packaging.
Returning an Item
To return an item, simply bring it to any of our free-standing retail stores in the United States along with the original proof of purchase. We will provide you with store credit that can be used towards future purchases.
Exchanging an Item
If you wish to exchange an item, bring it to any of our free-standing retail stores in the United States along with the original proof of purchase and let us know which item you would like to exchange it for. We will assist you in finding a suitable replacement.
- Please note that we do not accept returns or exchanges on final clearance items.
- If the item was damaged during shipping or is defective, please contact our customer service team immediately.
- We reserve the right to refuse a return or exchange if the item is not in its original condition.
Conclusion
At our online store, we take pride in offering high-quality products backed by excellent customer service. Our returns and exchanges policy is designed to ensure that our customers are completely satisfied with their purchases. So, shop with confidence knowing that we’ve got your back!
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