How Long Should Hermes Return Take?

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Are you waiting for your Hermes return to be processed? It can be frustrating to not know how long it will take for your item to be returned and refunded. However, there are some factors that can affect the processing time of a Hermes return.

The Type of Return
The processing time for a Hermes return can vary depending on the type of return. For example, if you are returning an item because it is faulty or damaged, the processing time may take longer as the item will need to be inspected and assessed before a refund can be issued.

The Condition of the Item
Another factor that can affect the processing time is the condition of the item being returned. If the item is in good condition and meets all the requirements for a return, then it may be processed more quickly. However, if the item is damaged or not in its original packaging, it may take longer for Hermes to process the return.

The Returns Process

When you initiate a return with Hermes, you will receive a QR code or barcode that you need to attach to your parcel. Once your parcel has been received by Hermes, it will be scanned and processed at one of their delivery hubs. From here, it will be transported to the retailer’s warehouse where it will be inspected and assessed before a refund is issued.

Standard Processing Time

In most cases, you can expect your Hermes return to take between 3-5 working days to process. This includes the time it takes for your parcel to reach their delivery hub and for it to be transported to the retailer’s warehouse. Once your return has been processed, you should receive an email confirmation from both Hermes and the retailer confirming that your refund has been issued.

  • If you have not received confirmation within this timeframe,
  • it’s worth contacting both Hermes and the retailer directly to check on the status of your return.
  • It’s also worth noting that during busy periods such as Black Friday or Christmas, processing times may be longer than usual due to increased demand.

Express Processing Time

If you need your return to be processed more quickly, Hermes also offers an express service. This service guarantees that your return will be processed within 2 working days of it being received by their delivery hub. However, this service does come with an additional fee, so it may not be the best option for everyone.

In Conclusion
In general, you can expect your Hermes return to take between 3-5 working days to process. However, this can vary depending on the type and condition of the item being returned.

If you need your return to be processed more quickly, Hermes also offers an express service for an additional fee. Regardless of which option you choose, it’s always worth keeping in mind that processing times may be longer during busy periods.

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