If you’ve recently purchased a product from Hermes and for some reason, you need to return it, you might be wondering how long the refund process takes. In this article, we’ll discuss the average time it takes for Hermes to process a refund.
Why would I need to return a Hermes product?
There could be several reasons why you might want to return a product to Hermes. Perhaps the item arrived damaged or was not as described on the website.
Maybe it didn’t fit correctly or wasn’t what you expected. Whatever the reason may be, Hermes has a straightforward returns policy that allows customers to return products within a specific timeframe.
How long do I have to return a product?
According to Hermes’ policy, if you wish to return an item, you have 14 days from the date of delivery to do so. After this period has elapsed, Hermes will not accept any returns.
What is the refund process?
Once your returned item has been received by Hermes, they will begin processing your refund. The time it takes for your refund to be processed can vary depending on several factors such as:
- The payment method used at checkout
- The type of item being returned
- The volume of returns being processed at that time
Credit/debit card refunds:
If you paid for your order using a credit or debit card, once your returned item has been received by Hermes, they will aim to process your refund within five working days. However, depending on your bank’s processing times, it may take longer for the funds to appear in your account.
PayPal refunds:
If you paid for your order using PayPal, once your returned item has been received by Hermes and processed by their team, the refund will be sent back to your PayPal account. PayPal will then process the refund back to your original payment method, which can take up to five working days.
Hermes gift card refunds:
If you paid for your order using a Hermes gift card, once your returned item has been received by Hermes and processed by their team, the refund will be issued back to your Hermes gift card.
Conclusion
In conclusion, the time it takes for a Hermes refund to be processed can vary depending on several factors. Generally speaking, credit/debit card refunds take up to five working days, while PayPal refunds and Hermes gift card refunds can take slightly longer. However, if you have any concerns or questions about the status of your refund, don’t hesitate to reach out to their customer service team for assistance.