Have you ever purchased a Louis Vuitton product and had second thoughts about it? Perhaps it didn’t quite fit your style or meet your expectations.
In such cases, knowing the return policy of the brand can be crucial. So, how long do you have to return a Louis Vuitton item? Let’s find out.
Louis Vuitton Return Policy
Louis Vuitton has a generous return policy compared to many other luxury brands. The brand allows customers to return most products within 30 days of purchase if the item is in its original condition and accompanied by a receipt.
However, there are some exceptions to this policy:
Customized Products
If you have customized your Louis Vuitton product with monogramming or other personalization, it cannot be returned or exchanged unless there is a manufacturing defect.
Final Sale Items
Items marked as “Final Sale” cannot be returned or exchanged unless there is a manufacturing defect.
Returns Process
If you wish to return an item to Louis Vuitton, here are the steps you need to follow:
Step 1: Contact Louis Vuitton Client Services via phone or email within 14 days of receiving the item and inform them of your intention to return it.
Step 2: Pack the item securely in its original packaging along with any accessories, tags, and documents that came with it.
Step 3: Attach the pre-paid shipping label provided by Louis Vuitton on top of the original shipping label on the package.
Step 4: Drop off the package at any UPS location or schedule a pickup from your home or office.
Refund Process
Once your returned item is received and inspected by Louis Vuitton, they will issue a refund to the original form of payment within 14 days. If the item is not in its original condition or has been damaged, Louis Vuitton reserves the right to refuse the return.
Conclusion
In summary, Louis Vuitton allows customers to return most items within 30 days of purchase as long as they are in their original condition and accompanied by a receipt. Customized products and final sale items are exceptions to this policy.
If you wish to return an item, contact Louis Vuitton Client Services for further instructions and follow the steps outlined above. Remember that Louis Vuitton reserves the right to refuse any returns that do not meet their criteria.