If you’re looking to get in touch with Hermes, the UK-based courier, you have a few different options. Whether you need to track a package, make a complaint, or simply ask a question, there are ways to contact the company that can help.
Call Hermes
One of the most direct ways to get in touch with Hermes is by phone. You can call their customer service line at 0330 333 6556. This line is open from 8am-6pm Monday-Friday and 8am-4pm on Saturdays.
Track Your Parcel Online
If you’re looking for information about your parcel, the easiest way to find it is by using Hermes’ online tracking system. Simply enter your parcel number into the tracking field on their website and you’ll be able to see its current status.
Use Social Media
Another way to contact Hermes is through social media. They have active accounts on both Twitter and Facebook where you can send them a message or post about any issues you’re having.
Make A Complaint
If you need to make a complaint about Hermes’ service, there are a few different channels you can use. You can call their customer service line and speak with someone directly about your issue. Alternatively, you can fill out an online complaint form on their website.
Email Support
Email support is also available for those who prefer this method of communication. You can send an email to hermessupport@myhermes.co.uk if you have any questions or concerns that need addressing.
Conclusion
In conclusion, there are multiple ways to get in touch with Hermes depending on your needs. Whether it’s through phone, email, social media or their online tracking system – it’s important that customers know how they can reach out for assistance or to make a complaint. By utilizing these methods, you can ensure that your concerns are heard and addressed in a timely manner.