Are you eagerly waiting for your favorite Prada product to arrive? Do you want to know the status of your order?
If yes, then this article is just for you. Here is a step-by-step guide on how to track your order from Prada.
Step 1: Visit the official website of Prada at https://www.prada.com/ and click on ‘My Account’ located at the top right corner of the page.
Step 2: Enter your login credentials such as username and password. If you do not have an account, then click on ‘Register’ and create a new account.
Step 3: Once you are logged in, click on ‘Orders’ to view the list of orders that you have placed.
Note: You can only track the orders that have been shipped. If your order has not been shipped yet, then it won’t be visible in this section.
Step 4: Click on the specific order that you want to track. You will be redirected to a new page where you can view all the details related to your order.
Order Details
On this page, you can view all the important details related to your order such as:
- Order number: This is a unique identifier assigned to each order.
- Date of purchase: This is the date when you placed your order.
- Status: This indicates whether your order has been shipped or not.
- Total amount paid: This is the total amount that you paid for your order including shipping charges and taxes.
Shipment Details
This section provides information about the shipment of your product such as:
- Tracking number: This is a unique identifier assigned to each shipment.
- Shipping carrier: This is the name of the company that is responsible for delivering your product.
- Expected delivery date: This is the estimated date when your product will be delivered to you.
Note: In case you are unable to track your order, then it might be possible that your order has not been shipped yet. You can contact the customer support team of Prada for further assistance.
Contact Prada Customer Support
If you have any queries related to your order, then you can contact the customer support team of Prada. Here are the different ways in which you can reach out to them:
- Email: You can email them at customerservice@prada.com
- Phone: You can call them at +1 888-977-1900 (Monday to Friday, 9 am – 6 pm EST)
- Contact form: You can fill in the contact form available on their website and submit it.
In Conclusion
Tracking your order from Prada is a simple process. All you need to do is log in to your account, click on ‘Orders’, select the specific order that you want to track, and view all the details related to it. In case of any issues or queries related to your order, do not hesitate to contact their customer support team.
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Step 1: Visit the Prada Website
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