How Do I Send My Hermes Parcel Back?

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If you have received a parcel from Hermes that you need to return, don’t worry – the process is actually quite straightforward. In this guide, we’ll walk you through how to send your Hermes parcel back.

Step 1: Check if your item is eligible for return

Before initiating the return process, make sure to check if your item is eligible for return. Certain items such as perishable goods or personalized items may not be eligible for returns. Check the retailer’s or seller’s return policy to confirm eligibility.

Step 2: Re-package the item

Once you have confirmed that your item is eligible for return, re-package it securely in its original packaging if possible. If the original packaging is not available, use a suitable alternative that will protect the item during transit.

Step 3: Generate a returns label

To send your Hermes parcel back, you’ll need to generate a returns label. This can usually be done through the retailer’s or seller’s website where you purchased the item. Alternatively, you can visit Hermes’ website and use their ParcelShop Locator tool to find a nearby location where you can print your label.

Step 4: Attach the returns label and drop off your parcel

Once you have printed and attached the returns label to your package, simply drop it off at your nearest Hermes ParcelShop location. You can find these locations using Hermes’ ParcelShop Locator tool mentioned earlier.

  • Note: Make sure to keep hold of proof of postage in case there are any issues with your return.
  • Tip: If you’d prefer not to drop off your parcel at a ParcelShop location, you can also arrange for Hermes to come and collect it from your home or workplace.

Conclusion:

Returning a parcel with Hermes is a fairly simple process that can be done in just a few steps. Remember to check if your item is eligible for return, re-package it securely, generate a returns label, attach it to your parcel, and drop it off at your nearest Hermes ParcelShop location. By following these steps, you can ensure that your return is processed smoothly and efficiently.

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