Are you looking to ring up Hermes in the UK but don’t know how to go about it? Don’t worry, we’ve got you covered. Here’s a step-by-step guide on how to contact Hermes in the UK.
Step 1: Find the Right Contact Details
Before ringing up Hermes, you need to ensure that you have the right contact details. You can find this information on their website or on your delivery confirmation email. The contact details may vary depending on whether you’re a customer or a business.
For Customers
If you’re a customer, you can reach Hermes UK through their customer service helpline at 0330 333 6556. Alternatively, you can reach out to them via email at hermessupport@myhermes.co.uk.
For Businesses
If you’re a business looking to contact Hermes UK, there are two options available:
- Hermes Sales Team: You can reach out to their sales team at sales.team@hermes-europe.uk or by calling 0844 543 7000.
- Hermes Business Support: For any queries related to your account or services offered by Hermes, you can contact their business support team at bizsupport@hermes-europe.
Step 2: Make the Call or Send an Email
Once you have the right contact details in hand, it’s time to make the call or send an email. If you choose to call Hermes UK’s customer service helpline, make sure that you have your tracking number and other relevant details ready before making the call. This will help expedite the process and ensure that your query is resolved quickly.
If you choose to send an email, make sure to provide as much information as possible about your query. Include your tracking number, delivery address, and any other relevant details that will help Hermes UK’s team resolve your issue faster.
Step 3: Follow-up if Required
In case you don’t receive a response from Hermes UK within a few days, don’t hesitate to follow up. You can either call them again or send a follow-up email. Make sure to include the reference number of your original query in the follow-up email.
Conclusion
Contacting Hermes UK is a straightforward process. Make sure that you have the right contact details and relevant information before making the call or sending an email.
If required, don’t hesitate to follow up with their team for a speedy resolution of your query. With these simple steps, you can easily get in touch with Hermes UK for any delivery-related queries or concerns.