If you’ve recently purchased a Versace item that doesn’t quite meet your expectations or doesn’t fit correctly, you may be wondering how to return it. Fortunately, Versace has a straightforward returns policy that makes the process simple and stress-free. Here’s what you need to know about returning Versace items.
Understand the Returns Policy
Before you start the returns process, it’s important to familiarize yourself with Versace’s returns policy. According to the company’s website, you have 14 days from the date of delivery to return any items for a full refund. The item must be in its original condition with all tags and packaging intact.
Find Your Order Number
To initiate a return, you’ll need your order number. This can be found in the confirmation email or on the packing slip that came with your order. If you can’t locate your order number, contact Versace customer service for assistance.
Contact Customer Service
Once you have your order number, reach out to Versace customer service via phone or email to initiate the returns process. You’ll need to provide your order number and explain why you’re returning the item.
Package Your Item
After initiating the return, package your item securely and include all original tags and packaging materials. It’s recommended that you use a shipping service that provides tracking information so that you can monitor your package during transit.
Ship Your Item
Once your item is packaged and ready to go, ship it back to Versace using the address provided by customer service. You’ll be responsible for paying any shipping costs associated with returning the item.
The Bottom Line
Returning a Versace item is simple as long as you follow these steps carefully. Remember to familiarize yourself with their returns policy before starting the process and be sure to include all original tags and packaging materials when returning the item. With a little bit of planning, you can return your Versace purchase with ease and get back to shopping for your next great outfit.