If you have received a delivery from Hermes and need to return it, the good news is that it’s easy to do so by using the Hermes ParcelShop network. In this article, we will guide you through the process of returning your parcel to a Hermes ParcelShop.
Step 1: Find Your Nearest Hermes ParcelShop
Option 1: Visit the Hermes website, and click on the “ParcelShop Finder” tab. Enter your postcode or location, and you will be shown a list of nearby ParcelShops.
Option 2: You can also use the Hermes app to find your nearest ParcelShop. Download and install the app on your smartphone, enter your postcode or location, and a list of nearby shops will be displayed.
Step 2: Prepare Your Parcel for Return
Once you’ve located your nearest Hermes ParcelShop, you’ll need to prepare your parcel for return. Here are some tips on how to do that:
- Packaging: Use appropriate packaging materials to ensure that your item is protected during transit.
- Labeling: Attach a label with the sender’s address and tracking number (if applicable) to the outside of the parcel.
- Rewrapping: If necessary, rewrap the item in its original packaging.
Step 3: Drop Off Your Parcel at The Hermes ParcelShop
Now that you’ve prepared your parcel for return, it’s time to head over to your nearest Hermes ParcelShop. Here’s what you need to do:
- Packaging: Take along any additional packaging materials or labels that you need to attach to the parcel.
- Address: Provide the ParcelShop assistant with your details and the details of the item you’re returning.
- Payment: Pay any applicable fees for the return, if required.
Step 4: Track Your Return
After you’ve dropped off your parcel at a Hermes ParcelShop, you can track its progress using the tracking number provided on your receipt. This way, you can stay informed about when it reaches its final destination.
In Conclusion
Returning a parcel to a Hermes ParcelShop is an easy and convenient process. By following these simple steps, you can ensure that your item is returned safely and efficiently. Remember to always prepare your parcel correctly before heading to the ParcelShop, and keep track of its progress using the tracking number provided.