If you have recently purchased a Hermes product from Boohoo and you’re not satisfied with it, then you might be wondering how to return it. In this article, we will guide you through the process of returning your Hermes product to Boohoo.
Step 1: Check Boohoo’s Return Policy
Before returning your Hermes product, it is important to check if it falls under Boohoo’s return policy. According to Boohoo’s policy, if you are not satisfied with your purchase, you can return it within 14 days of receiving it. The product must be in its original condition with all tags attached.
Step 2: Request a Return
Once you have confirmed that your product is eligible for return, the next step is to request a return. To do this, go to the Boohoo website and log in to your account. Then, click on the “My Orders” tab and select the order that contains the Hermes product you want to return.
- Click on “Return Item” next to the item.
- Select the reason for your return from the drop-down menu.
- Choose whether you would like a refund or an exchange.
- If applicable, select which size or color replacement you would like.
- Add any additional notes or comments about your return.
- Click on “Create Return”.
Step 3: Pack Your Item
After creating a return request, Boohoo will send you an email with instructions on how to pack and ship your item back. It is important to follow these instructions carefully so that your item arrives safely and on time.
Tips for Packing Your Item:
- Pack your item securely in its original packaging if possible.
- If using a different box, make sure it is sturdy and fits the item well.
- Include any tags or accessories that came with the item.
- Seal the box securely with tape.
Step 4: Ship Your Item
Once you have packed your item, it’s time to ship it back to Boohoo. You can use any shipping method that you prefer, but we recommend using a trackable method for added security.
Tips for Shipping Your Item:
- Include a copy of your return request form in the box.
- Write down the tracking number for your shipment and keep it safe.
- If using a courier service, make sure to follow their instructions carefully.
Step 5: Wait for Your Refund or Exchange
After Boohoo receives your returned Hermes product, they will process your refund or exchange within 14 days. If you requested an exchange, they will ship out the replacement item as soon as possible.
In Conclusion
Returning your Hermes product to Boohoo is a simple process as long as you follow their return policy and instructions carefully. Remember to keep all necessary documents and tracking information safe until you receive your refund or exchange.
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