How Do I Return My Hermes Package?

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Returning a package can be a hassle, especially when you’re not sure about the process. In this article, we’ll walk you through the steps to return your Hermes package.

Step 1: Check the Return Policy

Before you start the return process, it’s important to check the return policy of Hermes. You can find all the necessary information on their website or on your order confirmation email.

What items can be returned?

Hermes allows returns for most items within 28 days of delivery. However, there are certain exceptions such as personalized items or perishable goods that cannot be returned.

How to initiate a return?

To initiate a return, you need to log in to your account on Hermes website and select the item you wish to return. Follow the prompts and provide all necessary information.

How much does it cost to return an item?

The cost of returning an item depends on various factors such as the size and weight of the item. You can get an estimate of the cost by using Hermes’ online calculator.

Step 2: Pack Your Item

Once you have initiated a return, it’s time to pack your item securely. Make sure that all original packaging is included along with any accessories or manuals that came with it.

Labeling your package

You will receive a unique label for your package once you initiate a return. This label needs to be attached securely on top of any old labels so that they are not visible anymore.

Dropping off your package

You can drop off your package at any one of Hermes’ drop-off locations or arrange for a home collection service.

Step 3: Tracking Your Return

It’s important to track your return so that you know when it has been received by Hermes. You can do this by using the tracking number provided to you when you initiated the return.

What happens next?

Once your package is received by Hermes, they will inspect it to make sure that it meets their return policy. If everything checks out, you will receive a refund or an exchange as per your preference.

Conclusion

Returning a package with Hermes is a straightforward process, as long as you follow the steps outlined above. Make sure to check their return policy before initiating a return and pack your item securely to avoid any damage during transit. With these tips in mind, you can easily return any unwanted items with Hermes.

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