How Do I Return a Parcel With Hermes?

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Returning a parcel can often be a hassle, but with Hermes, it’s a simple process. If you need to return a parcel with Hermes, here’s what you need to know.

Step 1: Check if your parcel is eligible for return

Before you start the return process, make sure your parcel is eligible for return with Hermes. Some items may not be eligible for return due to their size or weight. It’s best to check with the retailer you purchased from to confirm their return policy.

Step 2: Prepare your parcel for return

Once you’ve confirmed that your parcel is eligible for return, it’s time to prepare it for shipping. Make sure the item is securely packed and any labels or tags are removed. You’ll also need to print out the returns label provided by the retailer.

Step 3: Book your return

To book your Hermes return, head over to their website and select “create a label”. You’ll need to enter your order details and the reason for returning the item. Once you’ve completed these steps, you’ll be provided with a returns label.

Step 4: Attach the returns label

Attach the returns label securely onto your parcel and make sure it’s clearly visible. If there are any additional instructions from the retailer on how to attach the label, make sure to follow those as well.

Top Tip: It’s always a good idea to keep a copy of your returns label in case you need it later.

Step 5: Drop off your parcel

With Hermes, there are several ways you can drop off your parcel. You can either take it to one of their designated drop-off points or arrange for a courier collection.

If you choose to drop off at a designated point, simply find one near you on their website and take your parcel there. Make sure to check the opening hours of the drop-off point before you go.

If you choose courier collection, you’ll need to select a date and time for the courier to come and collect your parcel. This option may incur an additional fee.

Step 6: Track your return

Once you’ve dropped off your parcel or arranged for courier collection, you can track its progress using the tracking number provided on your returns label. This will give you peace of mind and help you ensure that your parcel has been successfully returned.

    Key Takeaways:

  • Check if your parcel is eligible for return
  • Prepare your parcel for shipping
  • Book your Hermes return online
  • Attach the returns label securely onto your parcel
  • Drop off at a designated point or arrange for courier collection
  • Track your return using the tracking number provided

Returning a parcel with Hermes is a straightforward process that can be completed in just a few simple steps. By following these steps, you’ll be able to ensure that your item is returned safely and efficiently.

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