How Do I Return a Parcel by Hermes?

Returning a parcel can be a hassle, but with Hermes, the process is straightforward and hassle-free. Whether you received a faulty item or changed your mind about a purchase, Hermes makes returning a parcel as easy as possible. In this tutorial, we will guide you through the steps on how to return a parcel by Hermes.

Step 1: Check the Return Policy

Before returning your parcel, it’s essential to check the return policy of the company you purchased from. Make sure that your item falls within their return guidelines and that you’ve read and understood their terms and conditions.

Step 2: Pack Your Parcel

Once you’ve confirmed that your item is eligible for return, pack it securely in its original packaging or in an appropriate box or bag. Be sure to include any relevant paperwork such as receipts or return labels.

Step 3: Create Your Return Label

To create your Hermes return label, visit the Hermes website and select “create a label” from the “send” dropdown menu. Fill out all required information including your name, address, and contact details. You’ll also need to enter the recipient’s details (Hermes) along with the parcel’s weight and dimensions.

Note:

You can also create your return label by downloading the Hermes app on your smartphone.

Step 4: Print Your Label

After filling out all necessary details on the website or app, print out your Hermes return label. Be sure to affix it securely to your parcel using clear tape.

Note:

If you’re unable to print your label at home, you can visit a local Hermes drop-off location and have them print it for you.

Step 5: Drop off Your Parcel

Once your parcel is packed securely with its return label attached, take it to your nearest Hermes drop-off location. You can find your nearest location on the Hermes website or app. Be sure to keep a copy of your tracking number in case you need to track your parcel’s progress.

Note:

If you’re unable to drop off your parcel at a Hermes location, you can arrange for a courier to collect it from your home or workplace.

Conclusion

Returning a parcel by Hermes is a simple process that can be completed quickly and efficiently. By following these steps, you can ensure that your item is returned safely and securely with minimal hassle. Remember to always check the return policy of the company you purchased from before initiating a return and make sure to pack your item securely with all necessary paperwork included.