How Do I Return a Hermes PrettyLittleThing Parcel?

Returning a Hermes PrettyLittleThing Parcel: A Step-by-Step Guide

If you have ordered something from PrettyLittleThing and received it via Hermes but are not satisfied with your purchase, you may want to return it. In this article, we will guide you through the process of returning a Hermes PrettyLittleThing parcel.

Step 1: Check if your item is eligible for return

Before returning your parcel, check if your item is eligible for a return. You can find the information about the eligibility on the website of PrettyLittleThing. Usually, they accept returns within 28 days of delivery, and items should be unworn, unwashed, and in their original packaging.

Step 2: Prepare your parcel for return

Once you have confirmed that your item is eligible for a return, prepare your parcel for return. Make sure it’s securely packaged and all tags are still attached to it.

Step 3: Create a returns label

To create a returns label, visit the Hermes website and select “create a label” option. Fill in all necessary details such as sender’s address, receiver’s address, and parcel size. Then download and print the label.

Step 4: Attach the returns label to the parcel

Affix the returns label to the outside of your package by using clear tape or glue. Make sure that it is visible and legible.

Step 5: Drop off at a Hermes drop-off point

Take your package to any Hermes drop-off point near you. You can find these locations on their website or by using their app. Hand over your package to the staff member at the drop-off point who will scan it in as proof of receipt.

  • If there are no drop-off points near you, you can also arrange a courier collection from home.
  • Make sure to keep your receipt safe as proof of return.

Step 6: Track your return

After dropping off your package, you can track its progress using the tracking number provided on the returns label. This will give you an idea of when your return is received and processed by PrettyLittleThing.

Conclusion

Returning a Hermes PrettyLittleThing parcel is a straightforward process. Make sure to check the eligibility of your item, prepare it for return, create a returns label, attach it to the package, and drop it off at a Hermes drop-off point or arrange for collection. With these simple steps, you can ensure that your parcel is returned safely and efficiently.