How Do I Find My Hermes Reference Number?

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If you’ve recently sent or received a parcel through Hermes, you may need to track it or contact customer service. To do so, you’ll need your Hermes reference number.

But what is this number and how can you find it? This article will guide you through the process.

What is a Hermes Reference Number?

Your Hermes reference number is a unique 16-digit code that identifies your parcel. This number is assigned by Hermes and can be used to track your package, request redelivery, or contact customer service. It’s important to keep this number handy until your package has been delivered.

Where Can I Find My Hermes Reference Number?

There are several places where you can find your Hermes reference number:

1. Delivery Receipt

If you have received a delivery from Hermes, your reference number should be printed on the delivery receipt. Look for a 16-digit code near the top of the receipt.

2. Dispatch Email

If you have sent a parcel through Hermes, you should have received a dispatch email with your reference number. Look for an email from “myhermes.co.uk” and check the email subject line or body for the 16-digit code.

3. Online Account

If you have created an account with MyHermes (Hermes’ online platform), log in and go to “My Shipments.” Your reference numbers should be listed next to each package.

What if I Can’t Find My Reference Number?

If you have checked all of the above sources and still cannot find your reference number, don’t worry! You can still track your package or contact customer service without it.

Simply provide as much information about your package as possible (e.g., recipient name and address, sender name and address, date of dispatch, etc.) and Hermes will do their best to assist you.

Conclusion

In conclusion, your Hermes reference number is a unique code that identifies your package and can be used to track or contact customer service. It can be found on your delivery receipt, dispatch email, or online account. If you cannot find your reference number, don’t panic – just provide as much information as possible when contacting Hermes for assistance.

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