How Do I Contact My Hermes Driver?

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Have you ever found yourself eagerly waiting for a delivery from Hermes only to realize that you missed the delivery driver? Or perhaps, you need to make a change to your delivery instructions but aren’t sure how to contact your Hermes driver directly. In this article, we’ll show you exactly how to get in touch with your Hermes driver.

Using the Hermes App

If you’ve downloaded the Hermes app, contacting your driver couldn’t be easier. Here’s what you need to do:

  • Open the Hermes app and click on ‘Track My Parcel’.
  • Select the parcel that you want to track and then click on ‘Delivery Options’.
  • Next, click on ‘Leave in a Safe Place’ or ‘Change Delivery Date’.
  • If you select ‘Leave in a Safe Place’, then choose where you’d like your parcel left and add any additional information if necessary.
  • If you choose ‘Change Delivery Date’, then select a new date and time for delivery.

Note:

If there are no delivery options available in the app, it means that the driver has already been assigned and is en route. In this case, you won’t be able to contact them through the app.

Contacting Hermes Customer Service

If contacting your driver through the app isn’t an option for any reason, then getting in touch with Hermes customer service is another great way to reach out. Here’s what you need to do:

  • Go to the Hermes website and scroll down until you see ‘Help & Support’
  • Click on ‘Contact Us’
  • You’ll be taken to a page where you can either fill out an online form or use their live chat feature to speak with a representative.
  • Once you’ve reached out, the Hermes customer service team will be able to get in touch with the driver on your behalf and relay any necessary information.

It’s important to keep in mind that contacting customer service may not be as quick or efficient as using the Hermes app. However, if you’re unable to use the app for any reason, it’s always good to know that there are other options available.

In Conclusion

Getting in touch with your Hermes driver doesn’t have to be a hassle. By using the Hermes app or reaching out to their customer service team, you can easily communicate with your delivery driver and make any necessary changes or requests. So go ahead and take advantage of these resources – they’re here to make your life easier!

8 Related Question Answers Found

How Do I Contact Hermes Driver?

Have you ever wondered how to get in touch with your Hermes driver? Maybe you have a question about your delivery or need to make special arrangements. Whatever the reason, contacting your driver can be a great way to get answers and ensure a smooth delivery process.

Can You Call Your Hermes Driver?

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Can I Track My Hermes Driver?

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Can You Track Where Your Hermes Driver Is?

If you are expecting a delivery from Hermes, you might be wondering if it’s possible to track where your driver is. The good news is that yes, you can track your Hermes driver in real-time using their online tracking system. How to Track Your Hermes Delivery?

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How Do I Contact My Local Hermes Courier?

Are you expecting a delivery from Hermes and wondering how to contact your local courier? Worry no more, because in this article, we will guide you on how to get in touch with your local Hermes courier. Method 1: Using the Hermes Parcel Manager The easiest way to get in touch with your local Hermes courier is through the Hermes Parcel Manager.