How Do I Contact My Hermes?

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Are you facing any issues with your Hermes delivery and wondering how to contact them? Don’t worry, we’ve got you covered!

Why contact My Hermes?
Before we dive into the ways of contacting My Hermes, let’s understand why you might need to reach out to them. There could be various reasons such as delay in delivery, damaged package, missing item, or any other concern related to your parcel.

How to Contact My Hermes?
There are multiple ways of contacting My Hermes depending on your preference and urgency. Here are a few options:

1. Online Chat Support:

My Hermes offers an online chat support feature that allows you to connect with their representative in real-time.

You can visit their official website and click on the ‘Live Chat’ option on the bottom right corner of the screen. You’ll be prompted to enter your name and email address before starting the chat.

2. Social Media:

You can also reach out to My Hermes on social media platforms like Twitter or Facebook by sending them a direct message explaining your concern. They usually respond within a few hours.

3. Email Support:

If your concern is not urgent, you can send an email to My Hermes’ customer service team at hermessupport@myhermes.co.uk. Make sure to include all relevant details such as tracking number, order ID, and a detailed description of your concern.

4. Phone Support:

In case you prefer speaking to someone directly, you can call My Hermes customer service team at 0330 808 5456. Their lines are open from Monday to Friday between 8 am – 8 pm and Saturday between 8 am – 6 pm.

Note: Make sure to keep all relevant details handy before contacting My Hermes for faster resolution of your concern.

Conclusion:

We hope this article helps you to connect with My Hermes and resolve your concerns. Remember, timely communication is the key to getting a quick resolution.

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