How Do I Contact Hermes International?

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If you have a package to send or are expecting a delivery from Hermes International, it’s important to know how to contact them in case of any issues or queries. In this article, we will guide you through the various ways you can get in touch with Hermes International customer service.

Contacting Hermes International Customer Service

  • Phone: One of the most convenient ways to contact Hermes International is by phone. You can call their customer service team at 0330 333 6556 if you’re in the UK.

    If you’re calling from outside the UK, you can dial +44 845 683 0888. The customer service team is available from Monday to Saturday between 8 am and 8 pm and on Sundays between 8 am and 6 pm.

  • Email: You can also reach out to Hermes International customer support via email. Simply send an email to hermessupport@myhermes.co.uk with your query, complaint, or feedback. They typically respond within one business day.
  • Live Chat: You can also use the live chat feature available on their website for quick assistance. The live chat feature is available from Monday to Saturday between 8 am and 8 pm and on Sundays between 8 am and 6 pm.
  • Social Media: Hermes International is active on social media platforms like Facebook and Twitter. You can reach out to them via direct message or by tagging them in a tweet with your query.

Tips for Contacting Hermes International Customer Service

  • Be Specific: When contacting their customer support team, make sure to be specific about your query or issue. This will help them provide you with the most accurate and relevant information.
  • Be Prepared: If you’re calling their customer service team, have your tracking number or order details ready to provide them with. This will help expedite the process of resolving your issue.
  • Be Polite: Remember to be polite and courteous when communicating with Hermes International customer service representatives. They are there to assist you and will do their best to resolve any issues you may have.

Conclusion

In conclusion, if you need to contact Hermes International for any reason, there are several ways to do so. You can call them, send an email, use live chat support or reach out via social media. Remember to be specific, prepared, and polite when contacting their customer support team for the best possible experience.

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