If you are based in the UK and expecting a delivery from Hermes, you may need to get in touch with them for various reasons. Whether you want to track your parcel, change the delivery address, or file a complaint, contacting Hermes Delivery UK is a straightforward process. In this article, we will guide you through the different ways of reaching out to Hermes customer service.
1. Contact Hermes Customer Service Online
Hermes provides an online contact form on their website that allows you to send them a message directly. To access the form, follow these steps:
- Go to the Hermes website
- Scroll down to the bottom of the page
- Click on ‘Contact us’ under the ‘Help & support’ section
- Select your query type and enter your details
- Write a message detailing your issue or question
- Click on ‘Submit’
Once you submit your message, Hermes customer service will respond via email within 24 hours.
2. Contact Hermes Customer Service by Phone
If you prefer speaking to someone over the phone, you can contact Hermes by calling their customer service number. Here are the steps:
- Dial 0330 333 6556 (standard call rates apply)
- Listen to the automated voice menu and select the option that best describes your query
- If you’re calling about a parcel delivery, press 1
- If you’re calling about a collection or return, press 2
You will then be connected with a representative who will assist with your query.
3. Contact Hermes Customer Service via Social Media
If you are an active social media user, you can reach out to Hermes customer service through their social media handles. Simply send them a direct message on Twitter or Facebook, explaining your query and providing the necessary details. Hermes’ social media team typically responds within a few hours.
Conclusion
In conclusion, Hermes customer service offers multiple ways of contacting them, including online contact forms, phone calls, and social media messaging. Regardless of the method you choose, be sure to provide clear and concise information about your query to ensure that Hermes can assist you effectively.
8 Related Question Answers Found
Are you having trouble with a Hermes delivery in the UK? Whether you need to schedule a pickup, track your package, or file a complaint, there are several ways to contact Hermes customer service. Here are some options:
1.
If you’re looking to contact Hermes UK for any reason, whether it’s to track a parcel, make a complaint or get some general information, there are several ways you can reach out to them. Here are a few options for you to consider:
Online Contact Methods
Hermes Website: The easiest way to get in touch with Hermes UK is through their website. You can access their contact form by clicking on the ‘Contact Us’ link at the bottom of the page.
Are you trying to get in touch with Hermes UK via email but unsure of how to do so? Look no further, as we’ve got you covered. Here’s a step-by-step guide on how to email Hermes UK and get the assistance you need.
Sending a parcel can be a daunting task, especially if you are new to it. However, with Hermes UK, it can be a hassle-free experience. In this article, we will guide you through the process of sending a parcel via Hermes UK.
Are you looking to contact Hermes UK by phone but don’t know how? Look no further! In this article, we will guide you through the process of reaching out to Hermes UK customer service via phone.
Are you in need of assistance from Hermes UK and wondering how to contact them by phone? Look no further as we have got you covered. In this article, we will guide you through the steps on how to contact Hermes UK by phone.
Are you looking to get in touch with Hermes UK? Whether you have a question about a shipment or need help with a delivery, there are several ways to contact the company. Contact Hermes UK Customer Service
If you need immediate assistance, the best way to get in touch with Hermes UK is by calling their customer service team.
If you’re expecting a parcel from Hermes and want to get in touch with them, there are several ways you can do so. Here’s what you need to know about how to contact Hermes delivery.
1. Hermes customer service
The easiest way to contact Hermes delivery is through their customer service team.
