Are you having trouble with your Hermes delivery or want to enquire about their services? If so, you may be wondering how to get in touch with someone at Hermes for free.
Fortunately, there are several ways to contact the company without having to pay any fees. In this article, we’ll go over the different methods you can use to talk to someone at Hermes for free.
1. Contacting Hermes Customer Service
One way to get in touch with someone at Hermes is through their customer service team. You can reach them by phone or email:
Phone: To speak with a representative from Hermes customer service team, call 0330 333 6556. The line is open from Monday to Saturday, between 8am and 8pm.
Email: You can also send an email to hermessupport@myhermes.co.uk. Expect a response within 24 hours.
2. Social Media
Social media platforms like Twitter and Facebook can be useful tools for contacting companies like Hermes. You can send them direct messages or post on their pages for assistance.
Twitter: Follow @Hermesparcels on Twitter and send them a direct message outlining your issue.
Facebook: Visit the company’s Facebook page and post a message on their wall or send them a private message.
3. Live Chat
Another way you can talk to someone at Hermes for free is through their live chat feature on their website.
- To access live chat, go to the company’s website and click on ‘Contact Us’ link located at the bottom of the homepage.
- Select ‘Chat’ option from the drop-down menu.
- You will be connected with a customer service representative who will assist you with your inquiry.
4. Hermes Mobile App
Finally, you can also use the Hermes mobile app to contact the company’s customer service team.
Download: Download the app from the App Store or Google Play Store.
Login: Log in to your account and click on ‘Help and Support.’
Select: Select ‘Contact Us’ to access a range of options, including live chat and phone support.
In Conclusion
There are several ways to talk to someone at Hermes for free. You can contact their customer service team via phone or email, use social media platforms like Twitter and Facebook, access their live chat feature on their website or app, or use the company’s mobile app. Whatever method you choose, rest assured that you will be able to receive assistance from a representative who will help you with your inquiry.
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