How Can I Talk to Hermes on the Phone?

If you’re looking to speak with Hermes, the popular package delivery company, about a shipment or other matters related to their services, you may be wondering how to get in touch with them via phone. Luckily, there are a few ways to do so.

Firstly, it’s important to note that Hermes has different phone numbers for different types of inquiries. For general customer service inquiries, you can reach out to their main contact number at 0330 333 6556. However, if you have a specific query related to a parcel delivery or collection, there are separate phone numbers for those purposes.

For parcel delivery inquiries, you can call the Hermes Parcelnet Customer Service team at 0330 333 6556. They are available seven days a week from 8am-8pm on weekdays and from 8am-6pm on weekends. If you need assistance with parcel collection instead, the Hermes Parcel Collection team can be reached at 0330 333 3403.

It’s worth noting that these phone numbers may change over time, so it’s always a good idea to double-check on the official Hermes website for the most up-to-date information.

When calling any of these numbers, it’s important to have any relevant information handy such as your tracking number or order details. This will help expedite your inquiry and ensure that the customer service representative can assist you as efficiently as possible.

In addition to phone support, Hermes also offers a variety of other support channels including email and social media. If your inquiry is not pressing and can wait for a response, these channels may be worth exploring as well.

Overall, while getting in touch with Hermes via phone may seem daunting at first glance due to various contact numbers and specific hours of availability, it’s actually quite straightforward once you know which number to call for your specific inquiry. With this information in hand and proper preparation before making the call itself (e.g. having relevant information ready), you can easily speak with a customer service representative and get the help you need.